At Claire’s, we want to make your shopping experience as easy and enjoyable as possible. That’s why we offer free shipping on all orders, ensuring that your style arrives quickly and without extra cost to you. Below is our shipping policy that explains our delivery process, shipping options, and timelines for all online orders.
Processing Time:
Orders are usually processed within 1–2 business days from the time of purchase. Orders placed over the weekend or during holidays will be processed the next business day.
Shipping Options:
- Standard Shipping:
- Delivery Time: 5–7 business days
- Cost: Free on all orders, no minimum required.
- This option includes delivery to most U.S. addresses.
- Expedited Shipping:
- Delivery Time: 2–3 business days
- Cost: Free
- For faster delivery, we offer expedited shipping at no additional charge. This option is available for most orders and provides quicker shipping for your convenience.
- Next Day Delivery:
- Delivery Time: 1 business day
- Cost: Free
- Available for orders placed before 12 PM (noon) Eastern Time. Orders placed after the cutoff time will be shipped the next business day.
International Shipping:
We offer international shipping to select countries, with free shipping available for eligible destinations. Shipping times and costs may vary depending on the location, and these will be shown during checkout.
Shipping to PO Boxes and APO/FPO Addresses:
We are happy to offer shipping to PO Boxes, APO, and FPO addresses. Please note that delivery times may take longer for these destinations.
Order Tracking:
Once your order has been processed and shipped, you will receive an email with a tracking number so you can follow the status of your delivery. You can also track your order through the “My Orders” section on our website.
Shipping Restrictions:
Currently, we are unable to ship to certain locations, including freight forwarders and some international regions outside our shipping zones. If you have any concerns or need more information, please contact our customer service team.
Lost or Damaged Items:
If your order is lost or arrives damaged, please contact our customer service team immediately at clairesoutlet@outlook.com or call us at (730) 894-8462. We will work to resolve the issue quickly and ensure your satisfaction.
Order Modifications or Cancellations:
Once your order has been processed, it cannot be modified or canceled. Please ensure your order details are correct before completing the checkout process. If you have any concerns after placing your order, please reach out to our customer service team for assistance.
Return Shipping:
If you wish to return an item, please refer to our return policy. Customers are responsible for return shipping unless the item is damaged or incorrect.
Contact Us:
For any questions about our shipping policy or for help with your order, feel free to contact us at clairesoutlet@outlook.com or call (730) 894-8462.
Thank you for shopping with Claire’s, where we make fashion and convenience come together!